Emergency Repairs

We understand that sometimes problems occur when our office is closed.

There are certain repairs that are considered urgent or an emergency, these are defined as follows:

(a) a burst water pipe

(b) an appliance, fitting or fixture that uses water or is used to supply water that is broken or not functioning properly, so that a substantial amount of water is wasted

(c) a blocked or broken WC or sewerage pipe

(d) a serious roof leak

(e) a gas leak

(f) a dangerous electrical fault

(g) flooding where damage may occur

(h) serious storm or fire damage

(i) a failure or breakdown of the gas, electricity or water supply to the premises

(j) a failure or breakdown to an essential service to the property, e.g. hot water, cooking facilities, heating and cooling 

(k) any fault or damage that causes the premises to be unsafe or insecure

If you have no electricity please check the website below as there may be a power outage.

Check Electricity Outages


If you have no gas please check the website below as there may be a supply issue.

Check Gas Outages


If you have an emergency/urgent repair at your rental property outside of our business hours, please take the following action.

1. Please call our office on 02 9599 9985

2. If you cannot get in touch determine which trade you will need from the list below.


Sinewave Electrical

0416 047 058


A List Plumbing

0411 121 646